Refund policy

Thank you for shopping with Let’s Cake 254. We take pride in providing quality cake tools, toppers, and accessories. If for any reason you are not fully satisfied with your purchase, please read our return and refund policy below.

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1. Returns

• Returns are accepted within 7 days of receiving your order.

• To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.

• Certain items are non-returnable for hygiene and safety reasons, including edible products (e.g., fondant, colors, sprinkles, and edible flowers).

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2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days, and a credit will automatically be applied to your original method of payment.

• Shipping fees are non-refundable. If you received free shipping, the actual shipping cost may be deducted from your refund.

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3. Exchanges

• We only replace items if they are defective, damaged, or the wrong item was sent.

• If you need to exchange an item, please contact us at [your email/WhatsApp number] within 48 hours of receiving your order